02 / THE PROOF

From referrals only to 150+ calls a month.

Alpine Legal Services is a small real estate, wills and notary firm in Chilliwack. Great reputation, hundreds of five star reviews, and almost no way for new clients to find them on Google. Here’s what changed.

tracked calls / September 2026
0
non-ad calls in September
0
Search clicks / month
66 +
search impressions / month
1975 +
01 / THE SITUATION

A strong firm with a
weak front door.

Alpine had everything a client wants. Lawyers and notaries under one roof, transparent pricing, modern signing, hundreds of five star reviews. But the website didn’t look like the firm, it barely showed up for anything beyond the firm’s own name, and nothing was tracked.

Nobody could say whether Google brought in a single file. Spring and summer bring about two thirds of the firm’s yearly work, so every month of being hard to find costs real money.

02 / THE WORK

Five pieces of work.
One person running them.

01

Rebuilt the website

A fast WordPress site with 22 pages, built around tap-to-call and clear service pages.

↗
02

A page for every town served

Chilliwack, Abbotsford, Langley, Surrey, Mission, Maple Ridge, Hope, Agassiz and the wider Fraser Valley.

↗
03

Notary public pages

A dedicated hub and location pages for the lawyer-and-notary advantage.

↗
04

Google Maps

Business Profile categories, services and listings rebuilt.

↗
05

Call tracking

Separate numbers for Maps, organic search and ads.

↗
03 / THE DATA

What the call log shows.

Tracking went live in late February 2026. Calls rose and remained strong through the busy season.

Tracked calls per month
CALL TRACKING · 2026
Where September’s 154 calls came from
CALL TRACKING · SEP 2026
Google Maps · 93 calls
60%
Organic search · 30 calls
19%
Ads · 24 calls
16%
Direct and referral · 7 calls
5%
WHAT THE MIX MEANS
Most calls don’t cost a cent per click.

Maps and organic search provide the bulk of the calls. Ads fill the gaps, at $23 to $37 per lead from July to September.

04 / THE BUSINESS

More files, in a down market.

In August, Alpine opened 38 files by mid-month, compared with 26 for the whole of the previous August.

While the local market was down around 17% for the year, Alpine’s file count was down just 7%. In October, they increased ad spend based on what the numbers showed.

files by mid-August
0
files in prior full August
0
05 / THE TIMELINE

From invisible to measurable.

JAN 2026

Audit the old website, Google profile and local market.

FEB 2026

Call tracking goes live.

SPRING 2026

Location and notary pages published.

SUMMER 2026

150 to 190 calls a month.

CLIENT QUOTE

“The phone has been ringing off the hook recently.”

Shanal Prasad · Lawyer, Notary Public and CPA · Alpine Legal Services

YOUR NEXT MOVE

Breakthroughs, not promises.

Tell me where your firm is today. In 30 minutes you’ll know what to fix first, and whether we’re a fit.